Privacy Policy

1. Information We Collect

We collect information strictly to deliver our custom AI automation and software engineering services effectively. This includes:

• Personal Identifiable Information (PII): Contact Information such as Name, business email address, phone number, company name, job title, and address when you inquire about our services or execute a Statement of Work (SOW).
• Financial & Billing Data: Payment and billing details (e.g., bank transfer details, card information) strictly for invoice settlement for services rendered. Financial data is processed securely via PCI-DSS compliant third-party payment gateways and is never stored in readable format on our servers.
• Technical & Usage Data: IP address, browser type, device identifiers, and diagnostic analytics collected during site navigation to enhance user experience.

2. How We Use Your Information

Your information is used exclusively for legitimate business purposes:

• Service Delivery: To design, engineer, and deploy custom LLM workflows and software solutions inside client cloud boundaries.
• Client Communication: To respond to project inquiries, provide technical support, and send invoice or project updates.
• Legal & Regulatory Compliance: For internal accounting, auditing, and fulfilling statutory requirements.
• Security & Protection: To detect, prevent, and address technical issues or security incidents.

3. Data Architecture & Third-Party Disclosure

Our core operational principle is that client operational data runs inside the client's own cloud environment (AWS, GCP, or Azure). We do not sell, trade, or rent client data to third parties. We disclose personal information only:

• To trusted service providers (e.g., payment processing gateways, accounting platforms) under strict confidentiality agreements.
• To comply with valid legal obligations, court orders, or governmental law enforcement requests.

4. Data Security Measures

Tesberry employs robust technical and organizational security controls:

• End-to-end encryption for data in transit (TLS 1.3) and at rest (AES-256).
• Strict role-based access control (RBAC) and multi-factor authentication.
• Routine vulnerability assessments and strict VPC isolation protocols.

5. Your Data Rights

You have the right to request access to, rectification of, or erasure of your personal contact data collected by Tesberry. To exercise your rights, email us at info@tesberry.com.

6. Contact Information

For questions or concerns regarding this Privacy Policy, please contact our Data Protection Officer: